Frequently Asked Questions

THH receives over 900+ inquiries annually and physically cannot service them all. We decline roughly 650+ leads a year due to our dates being fully booked, the event falling outside our geographic scope, or our staff capacity being reached for a particular weekend. Instead of sending these couples back to Google to start their search from scratch, we want to route them to a trusted network of peers.

No. These are qualified couples actively planning South Asian weddings who explicitly sought out planning or coordinating services. While some may have budgets below THH's specific minimums, many are simply inquiring for dates where THH is already fully committed. You will see the couple's estimated budget before you choose to purchase the lead.

Zero. Unlike The Knot, WeddingWire, or Maharani Weddings, there are no monthly "storefront" fees, no annual contracts, and no commitments. You only pay for a lead when you specifically want it.

When THH declines a lead that has opted into the partner network, you will receive an email containing the anonymous event specifications.

You will receive an email with all the critical logistical data needed to determine if the event is fit for your business. This includes confirmed/desired dates, venue/desired locations, estimated guest count, number of events, type of cultural/religious ceremony, estimated budget, and any specific event details the couple share in an open-ended text box titled Event Details. The only things not provided are the couple's full names and contact information.

Leads expire 5 days after the email is sent. Because wedding leads go cold quickly, we expire them to ensure couples aren't receiving outreach weeks after they initially inquired. Note: All leads operate on first come first purchase basis.

Currently, the Private Exchange is strictly a 1-to-1 model. We only allow one planner to purchase a lead. Once you pay for it, you own it exclusively.

Leads are priced at a flat fee (typically ranging from $50 to $350). The lead drop email will contain a secure Cognito Pay checkout link. Payment is made via credit card.

Upon successful credit card payment, you will immediately receive an automated email from notifications@cognitoforms.com containing the Bride and Groom’s full names, email address, and phone number so you can begin your outreach. Please make sure to save this email in your contacts as it sometimes goes to spam.

You must reach out within 24 hours of purchasing the lead. These couples are actively planning and waiting for assistance; rapid outreach maximizes your chances of securing a consultation and keeps the lead warm.

This is a warm handoff. When the couple inquired with THH, they explicitly opted in to be connected with our vetted partners if we were unavailable. We recommend opening with: "Hi [Bride/Groom], Tum Hi Ho Events shared your wedding details with me as one their trusted partners through our planning network..."

Absolutely not. Once you purchase the lead, the client is 100% yours. You use your own contracts, charge your own rates, and keep 100% of your revenue. We are simply facilitating the introduction.